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Terms of Use and Conditions Policy

Updated October 2021


This website is operated by True North Throughout the site, the terms “we”, “us” and “our” refer to True North True North offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – Jurisdiction

This website is administered and controlled by True North Meds Inc. and its affiliates, subsidiaries, officers, directors, employees or agents from its offices, in accordance with the laws of the Province of Manitoba and the laws of Canada. By using this website you agree that the all disputes, controversies or claims arising out of or in connection with the Site shall be submitted to and be subject to the jurisdiction of the courts of the Province of Manitoba. You agree to the exclusive jurisdiction of the courts of the Province of Manitoba to finally adjudicate or determine any suit, action or proceeding arising out of or in connection with this website.

Please be aware of the laws of your jurisdiction that may otherwise apply to you in relation to any of the matters described in these pages. If you choose to access the Site from outside of the Province of Manitoba or the Country of Canada, you do so on your own initiative and are responsible for compliance with applicable local, national or international laws.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 3 - Purpose of

The purpose of this website to provide you with an alternative method of filling your prescription medication, by utilizing the pharmacy services located in Canada.

Section 4 – Medical Advice

Any information provided on the website is for informational purposes only and is not a substitute for medical advice. You should not use the information on this website for treating, diagnosing, curing or preventing a health issue. Always consult with your own physician for all your medical needs. Always read the labels and drug manufacturer’s information provided by the dispensing pharmacy, before using any medication.

Section 5 – Prices

Prices are subject to change without notice at any time. reserves the right to make price adjustments any time.

Section 6 – Personal Information does NOT share a customer’s personal or financial information except where necessary to process the prescription order, without the customer/patient’s expressed consent.

Transmission of any personal and financial data is transmitted in accordance with our Privacy Policy, and includes the use of Secure-Socket Layer or equivalent technology for its transmission to protect a customer’s personal health and financial information.

All personal and financial information is stored in accordance with the Laws of the Province of Manitoba and the country of Canada.

Each user is responsible for the protection of their username and password account information. Usernames and passwords should not be shared with any third parties. By using a username and password on, this is enough to identify you as a customer and permit you use of services provided by

Section 7 - Disclaimer

True North provides the site and the information on an "as is, where is and as available" basis. To the fullest extent permitted by law, True North does not make any express or implied warranties, representations, endorsements or conditions with respect to the site or the information, including without limitation, warranties as to merchantability, operation, non-infringement, usefulness, completeness, accuracy, correctness, reliability and fitness for a particular purpose.

Be advised that, given the international nature of the practice of International Prescription Service (IPS), there may be limitations in the ability of the College of Pharmacists of Manitoba (CPhM), which is the statutory licensing authority for pharmacies and pharmacists in the Province of Manitoba, to investigate and prosecute complaints from persons who receive services or products from an IPS pharmacy. Manitoba Pharmacists are not permitted to fill US physicians' prescriptions. They can only fill prescriptions issued by a physician licensed in a province or territory of Canada. CPhM takes the position that it may be contrary to professional standards for a pharmacist to fill prescriptions by a physician, licensed in a province or territory of Canada, who has not established an acceptable patient-physician relationship with you.

Section 8 – Service Limitations

We are not responsible or liable for any damage, loss and expenses if you are unable to access the website or experience any delays in processing your transaction for any reason.

True North take all measures available to us, to protect the website and to support your requests through your customer account and/or through our toll free number, toll free fax number and email.

Section 9 – Intellectual Property

All trademarks and content of the website are used under license by and may not be copied or reproduced in any manner in whole or in part.

Section 10 – Links may provide links to other third party website for informational purposes. We are not responsible for the content found there or the accuracy of information or any opinions that may be expressed on these sites. We do not monitor of check these websites for accuracy or correctness. Linking to these websites does not imply that we indorse or approve of these websites. If you decide to leave our website and access these third party website, please not that you do so at your own risk. Third party websites would also be governed under their own terms of use and privacy policy.

Section 12 - Termination of Contract reserves the right to terminate your customer account without notice.

Section 13 – Exports

The customer agrees that the products and services sold on are subject to applicable export and import laws and regulations.

Terms and Conditions

These terms and conditions govern the use of and any sub domains (the site). This site is owned and operated by True North Meds.

By using this site, you indicate that you have read and understand these terms and conditions and agree to abide by them at all times.

 Intellectual Property

All content published and made available on our site is the property of True North Meds.This includes, but is not limited to images, text, logos, documents,downloadable files, and anything that contributes to the composition of oursite.

 Acceptable Use

As a user of our site, you agree to use our site legally, not to use our site for illegal purposes and not to:

·        Violate the rights of other users of True North RX site

·        Violate the intellectual property rights of the site owners or any third party to the site

·        Accessor hack into the account of another user of the site

·        Act in any way that could be considered fraudulent or

·        Post any material that may be deemed inappropriate or offensive

 If we believe you are using our site illegally or in a manner that violates these terms and conditions, we reserve the right to limit, suspend or terminate your access to our site. We also reserve the right to take any legal steps necessary to prevent you from accessing our site.

 Limitation of Liability

True North Meds and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages,liabilities, and expenses including legal fees from your use of the site.


Except where prohibited by law, by using this site you indemnify and hold harmless TrueNorth Meds and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our site or your violation of these terms and conditions.

 Applicable Law

These terms and conditions are governed by the law of the Province of Manitoba.


If at anytime any of the provisions set forth in these terms and conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these terms and conditions.  All other provisions will not be affected by the removal and the rest of the terms and conditions will still be considered valid.


These terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site. We will notify users by email of changes to these terms and conditions or post a notice on our site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:



Mailing Address:  532 Berry St. Winnipeg, MB R3H 0R9

True North Meds is a licensed pharmacy that focuses on quality North American prescription medications at fair prices.